Privacy Policy

Last Updated: 9th January 2026

This Privacy Policy describes how Pearson Street Studio ("we", "us", or "our"), based in Brisbane, Australia, collects, uses, and discloses your personal information when you visit our website, use our services, or interact with us.

We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Personal Information We Collect

When you interact with our website or book our services, we may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and physical address.

  • Enquiry Details: Information provided via our website enquiry forms, such as the type of photography session requested, event dates, locations, and any specific requirements or messages.

  • Booking Information: Details required to fulfill a contract, including payment billing details (if applicable).

  • Visual Content: Images, photographs, or video footage captured during our photography sessions.

  • Testimonials: Reviews or feedback you provide regarding our services.

  • Website Usage Data: Technical information collected via cookies and analytics, such as your IP address, browser type, pages visited, and the time/date of your visit.

2. How We Collect Your Information

We collect personal information through several methods:

  • Directly from you: When you fill out an enquiry or contact form on our website.

  • During Service Delivery: When we photograph you or your event.

  • Written Communication: Through emails, text messages, or social media interactions.

  • Automatically: Through the use of cookies and similar tracking technologies on our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Respond to Enquiries: To provide you with quotes, information about our services, and to answer your questions.

  • To Provide Services: To manage your bookings, conduct photography sessions, and deliver final images.

  • Marketing and Promotion: * To display images from past sessions in our online portfolio and on social media (only where express consent has been granted).

    • To feature client testimonials on our website.

    • To send you occasional updates or promotional offers (you can opt-out at any time).

  • Website Improvement: To analyse how our website is used and to improve its functionality and user experience.

  • Legal Compliance: To meet our legal and tax obligations.

4. Public Display of Images and Testimonials

We take your privacy seriously regarding the public display of your likeness.

  • Portfolio Usage: We will only feature images of you or your event on our website or social media platforms if you have provided consent (typically via a Model Release or as specified in our Client Agreement).

  • Testimonials: We may display testimonials you provide. If you wish for a testimonial or an image to be removed, please contact us at the details provided below.

5. Disclosure of Your Information

We do not sell your personal information. We may disclose your information to third parties only in the following circumstances:

  • Service Providers: To third-party vendors who help us run our business (e.g., website hosting, email marketing platforms, CRM systems, or professional photo labs). These providers are contractually obligated to protect your data.

  • Professional Advisers: To our accountants, auditors, or lawyers if necessary.

  • Legal Requirements: If required by law, such as in response to a subpoena or a request from a regulatory authority.

6. Data Security and Storage

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. We store data using secure servers and use encrypted communication where possible.

Please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Access

Under the Australian Privacy Principles, you have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request that we correct any inaccurate or out-of-date information.

  • Deletion: Request that we delete your personal information (subject to our legal requirements to retain certain records).

  • Complaints: If you have a concern about how we have handled your privacy, please contact us first so we can resolve the issue. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

8. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain parts of our website.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on our website with a revised "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Pearson Street Studio Email: olivia@pearsonststudio.com Phone: 0432 736 992 Address: Level 19, 10 Eagle Street, Brisbane, 4000, QLD